📖 Review Process for Revisions

Ensure quality and compliance through an internal approval process before publishing instructions.

Caner

Last Update pre 4 meseca

🔹 Overview

With Setago, you can optionally activate a review and approval step for every work instruction. This allows selected users to formally review a new revision before it goes live – helping you meet compliance and documentation standards such as ISO 9001.

Why Use the Review Process?

🔹 Ensure Instruction Quality – No step goes live without a second pair of eyes.
🔹 Meet Compliance Requirements – Supports documentation requirements for ISO 9001.
🔹 Improve Traceability – Approvals are logged with user and timestamp.
🔹 Collaborate Better – Clear feedback loop between creators and reviewers.

🔀 Step-by-Step Guide

Step 1️⃣: To use the review feature, it must first be activated at company level


  1. Navigate to Settings → Company Settings
  2. Navigate to the tab Work Instruction Settings
  3. Enable the option “Require review”
  4. From now on, all instructions will require approval before going live.


📌 Tip: Only administrators can activate this setting.

Step 2️⃣: Assign Role "Reviewer"


  1. Navigate to the tab Users
  2. Create a new role or edit an existing one
  3. Include the right "Work Instruction Approval"
  4. Safe the new role
  5. Go to the user overview
  6. Assign new role to the reviewer

Step 3️⃣: Submit a Work Instruction for Review


  1. Go to Instruction Editor
  2. Edit your instruction and select “Publish”
  3. Optional: leave annotations and comments for the reviewer
  4. Submit your review with "Save and start review"
  5. The system creates a new revision with status “In Review”
  6. The instruction remains inactive until approved


📌 The editor can still make changes to the revision before it is approved.

Step 4️⃣: Approve or Reject a Revision


Users with the permission “Work Instructions Approval” will now:

  1. Receive an email notification when a new revision is submitted
  2. Navigate to Management → Instructions → Reviews
  3. Review the proposed instruction and click either “Accept” or “Reject”


📌 Tip: If approved, the revision becomes active immediately. The instruction creator will also receive an email notification.

🔄 What Happens When a Revision is Rejected?

If rejected:

  • The instruction remains inactive

  • The creator receives a notification

  • The revision can be updated and resubmitted for review

📊 What Happens Behind the Scenes? (Audit Trail)

Setago automatically logs:

  • Who submitted the revision

  • Who approved or rejected it

  • When the action took place

  • Which version was affected


📌 This ensures full traceability and helps with audit preparation.


💡 What’s Next?

🎯 Now that you know how to set up the review process, here’s what you should do next:

✅ Versioning and Revisions →
✅ Manage Roles & Permissions →

📩 Need help? Contact support@setago.io

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